Game GuideHelp & troubleshooting
Help & troubleshooting · Guide 2 of 3
Fix a connection problem
Check the client version, copied address and live status first.
Check the basics
Use the address and Java Edition version on the Play page. Paste the address without leading or trailing spaces. Aerborne is open to public players; no tester invitation is required.
Match the message
| Message | Try this |
|---|---|
| Outdated client / server | Select the supported version in the launcher's Installations tab. |
| Cannot connect / timeout | Check live status, recopy the address and allow time for a restart. |
| Teleport cancelled | Stay still during its warmup and avoid damage. |
Bedrock, console and mobile clients need a separately enabled Bedrock connection. Use only connection details actually listed on Play.
If the server is online and the problem continues, ask in Discord or the help forum. Include the exact error, client edition and version. Keep account passwords and /weblink codes private.
Updated 20 Oct 2026 · Back to top ↑